DMS Social Media Operations Platform Business social media operations

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Terms of Service

These Terms govern access to and use of DMS Social Media Operations Platform and its supported social media account connection, publishing, and synchronization workflows.

Last updated: July 27, 2026

1. Service Description

These Terms of Service ("Terms") govern access to and use of the DMS Social Media Operations Platform ("DMS", "we", "our", or "us") provided by 深圳市舒玛特科技有限公司. By accessing or using DMS, users agree to these Terms. If a user does not agree, the user should not use DMS.

DMS is a web-based social media operations platform that allows authorized business users to connect third-party social media accounts, manage account authorization, create content, upload media, publish or schedule posts, synchronize account operation data, and maintain internal publishing records.

Supported platforms may include TikTok, YouTube, Facebook, Instagram, Threads, X, LinkedIn, and other services. Available features depend on the permissions granted by the user, account type, organizational configuration, and the capabilities approved by each third-party platform.

2. User Authorization

To use platform integration features, a user may need to authorize a third-party social media account through the official OAuth or authorization process provided by that platform. Users are responsible for ensuring they have the right to connect, manage, publish to, or retrieve data from any account they authorize.

DMS only performs actions that are initiated by authorized users, configured by their organization, or enabled through permissions granted by the connected platform account. These actions may include displaying account information, publishing selected content, synchronizing comments or metrics, refreshing authorization status, or maintaining operation records.

3. Account Responsibilities

Users are responsible for maintaining the confidentiality and security of their login credentials, connected accounts, organization access, and any activity performed through their authorized account. Users agree not to use DMS to access, publish to, or manage any account without proper authorization.

4. Content Responsibilities

Users are solely responsible for all text, images, videos, links, comments, messages, and other materials they create, upload, schedule, publish, synchronize, or manage through DMS.

Users agree not to use DMS to publish or distribute content that is illegal, harmful, misleading, infringing, abusive, discriminatory, spam-related, or otherwise violates applicable laws, third-party rights, or the policies of the relevant social media platforms.

5. Third-Party Platforms

DMS integrates with third-party platforms, but those platforms are not controlled by us. Use of each platform remains subject to that platform's own terms, policies, developer rules, API restrictions, account review requirements, and content guidelines.

We are not responsible for changes, interruptions, limitations, account restrictions, API errors, review decisions, permission changes, or enforcement actions made by third-party platforms.

6. Regional Availability

TikTok integration features are only available to users and organizations located in regions where TikTok services are officially available. TikTok integration features are not available to users located in mainland China. DMS does not provide TikTok integration services to users located in mainland China and does not help users bypass TikTok regional availability restrictions.

Users must not use DMS to attempt to access TikTok integration features from mainland China or from any other region where TikTok services are not officially available.

7. Publishing and Scheduling

DMS may allow users to publish content immediately or schedule content for future publication. Although we try to provide reliable publishing and scheduling features, we cannot guarantee that content will always be published successfully or at the exact scheduled time due to authorization status, third-party platform availability, platform review, network issues, API limitations, or other technical factors.

For TikTok workflows, DMS may allow authorized users to connect a TikTok account through TikTok Login Kit and submit user-approved video content through TikTok Content Posting API where the required permissions and platform approvals are available.

8. Analytics, Comments, Messages, and Sync Data

DMS may retrieve analytics, comments, messages, replies, engagement data, publishing status, or other platform data when a user authorizes the required permissions. Such data is provided by the relevant third-party platform and may be delayed, incomplete, unavailable, restricted, or changed by that platform at any time.

9. Data and Privacy

Our collection, use, storage, and protection of account information, authorization data, content data, and operation records are described in our Privacy Policy. By using DMS, users also agree to the practices described in the Privacy Policy.

DMS does not sell user data. Access tokens, account information, content publishing data, and operation records are used to provide connected account features requested by authorized users or their organization.

10. Prohibited Use

Users agree not to:

  • Use DMS for unauthorized access to any social media account, page, organization, profile, channel, or business account.
  • Attempt to bypass platform permissions, rate limits, API restrictions, review rules, security controls, or regional availability restrictions.
  • Publish spam, deceptive, illegal, infringing, abusive, discriminatory, or harmful content.
  • Reverse engineer, attack, overload, interfere with, or disrupt DMS or related services.
  • Use DMS in a way that violates applicable laws, third-party rights, or third-party platform policies.

11. Service Availability

We may update, suspend, limit, or discontinue parts of DMS at any time for maintenance, security, operational, legal, platform, or business reasons. We do not guarantee that DMS will be uninterrupted, error-free, or available at all times.

12. Disclaimer of Warranties

DMS is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation.

13. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, content, revenue, business, reputation, or account access arising from use of DMS or third-party platform integrations.

14. Termination

We may suspend or terminate access to DMS if we believe that a user has violated these Terms, applicable laws, or third-party platform policies. Users may stop using DMS at any time and may revoke platform authorization through the relevant third-party platform settings.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new updated date. Continued use of DMS after changes are posted means the updated Terms are accepted.

16. Contact Us

For questions about these Terms of Service, platform authorization, or DMS usage, contact us at:

Company: 深圳市舒玛特科技有限公司
Product: DMS Social Media Operations Platform
Email: it1@shumatt.com